At Albany International, every individual who directly contributes to the outcome from the time the “order” is accepted until the “product” is delivered must hold themselves accountable for the final outcome.


  • Ensures that his/her part of the process is completed in a timely and accurate manner, concerns or problems  associated with timeliness or accuracy are communicated to impacted parties

  • Accepts ownership to resolve issues and honor commitments

  • Anticipates obstacles and when necessary takes preventative action before they become major issues

  • Demonstrates and assumes responsibilitiy for both positive and negative outcomes, even if responsibilities are shared with others

  • Clearly understands and demonstrates adherence to internal control responsibilities and looks for solutions to improve and/or reduce risks.